SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management (CRM) system.
SugarCRM's functionality includes sales-force automation, marketing campaigns, customer support,
collaboration, Mobile CRM, Social CRM and reporting.
The company operates a number of websites, including its commercial website Sugarcrm.com and
Sugar Exchange (for third-party extensions), and user forums. As of 2017, SugarCRM reported two
In February 2014, in a blog post that provoked a strong reaction from the development community,
SugarCRM announced that they would no longer be releasing new open-source versions of their
Community Edition application; from now on this would be a bug-fix-only application.
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